Monitoring Services for Commercial Doors & Entry Systems & Repair in Mishawaka, IN
Trusted, Professional Service
Commercial door and entry systems are the backbone of your facility’s daily operations. When a dock door, gate operator, or automatic door fails, productivity slows, security is compromised, and safety risks go up. That’s why Arcem Entry Systems now offers dedicated Monitoring Services designed specifically for the doors, gates, dock equipment, operators, and controls we already install and service across Northern Indiana and Southwest Michigan.
By combining remote connectivity, video-based visibility, and our proven planned maintenance (PM) program, we help you stay ahead of failures, protect your people and product, and extend the life of your equipment.
What We Monitor
Monitoring services from Arcem Entry Systems are focused on the same types of equipment you already trust us to install, repair, and maintain. Our services are limited to the products and systems featured on our website and supported by our technicians.
In alignment with our trademark application, our monitoring capabilities include:
Monitoring of doors, garage doors, shutters, fencing, loading docks, dock shelters, dock locks and levelers, windows, security gates, warehouse doors, actuators, openers, lighting, ventilation, controls, safety, security, and surveillance systems, weather seals and hardware to ensure proper functioning.
Practically speaking, this includes many of the solutions you see across our Services pages, such as:
- Overhead and sectional steel doors
- Rolling steel and high-speed doors
- Dock doors, dock levelers, shelters, and locks
- Commercial door openers and door operators
- Pedestrian and storefront doors with access controls
- Security gates, fencing, and related safety and surveillance components
How We Monitor Your Equipment
Every facility is different, and not every opening needs the same level of attention. That’s why Arcem offers three primary monitoring approaches that can be used individually or in combination, depending on the criticality of each door or dock position.
1. Remote Electronic Monitoring
For electronic equipment such as commercial door openers, gate operators, and automatic door systems, we can connect your controls via secure internet-enabled technology. This gives our team real-time insight into how your equipment is operating and when it may need service.
Depending on the configuration, remote monitoring can capture:
- Critical fault codes and error messages
- Cycle counts and excessive usage trends
- Motor overload events and abnormal run times
- Unexpected stops, reversals, or safety-device activations
When a monitored device signals an issue, our technicians can review the event, advise your team, and, if needed, schedule a targeted service call before the problem grows into a full outage.
2. Camera & Video Monitoring of Mechanical Equipment
Many of the mechanical components in your doors and dock systems don’t produce digital fault codes — but they still provide early visual warning signs before failure. For these applications, we can deploy video-based monitoring using security-grade cameras that we install at key locations.
Camera and video monitoring is especially useful for:
- Dock doors and dock levelers
- High-cycle overhead and rolling steel doors
- Exterior security gates and fencing
- Heavily used warehouse or production-area doors
With properly positioned cameras, our team or your facility staff can watch for:
- Misaligned tracks, bent panels, or damaged slats
- Cables or springs that are wearing or out of balance
- Impact damage from forklifts or trailers
- Gaps in weather seals that allow light, air, or pests in
When potential issues are observed, we can intervene with a targeted repair rather than waiting for a complete breakdown that disrupts operations.
3. Integrated Monitoring Through Our Planned Maintenance (PM) Program
For many customers, the most effective approach is to integrate monitoring directly into their existing planned maintenance program with Arcem Entry Systems.
During each scheduled PM visit, our technicians will:
- Review any remote diagnostic or event data from monitored devices
- Inspect camera-monitored openings for new or progressing issues
- Perform all standard PM checks on doors, docks, operators, and controls
- Document findings and provide clear recommendations for corrective actions
This hybrid model combines on-site expertise with remote intelligence, helping you reduce unplanned downtime, budget more accurately, and extend equipment life across your facility.
Benefits of Monitoring Your Doors, Docks & Entry Systems
Monitoring Services from Arcem are designed to support the same priorities that already drive our repair and installation work: uptime, safety, and security.
- Less downtime, more uptime. Early alerts and visual checks mean we can address issues before they cause full shutdowns of critical doors, dock positions, or gates.
- Enhanced safety and security. Properly functioning doors, operators, and safety devices protect your people, product, and perimeter.
- Extended equipment life. Identifying misalignment, excessive wear, or impact damage early helps you get more years out of your doors, docks, and operators.
- Fewer emergency calls. Proactive monitoring and PM help you transition from “run-to-failure” to a more controlled, planned approach to service.
- One trusted partner. The same Arcem technicians who install and repair your equipment are the ones watching for issues and recommending next steps.
Is Monitoring Right for Your Facility?
Monitoring adds the most value where access and uptime are critical. You may be a strong candidate if you:
- Operate high-volume loading docks with frequent truck turns
- Rely on high-speed doors for temperature or pressure-controlled environments
- Use security gates or fenced perimeters for access control and safety
- Have a mix of overhead and pedestrian doors that are mission-critical to your workflow
- Already partner with Arcem for planned maintenance and want to add an extra layer of protection
How Our Monitoring Program Works
- Site Assessment. We walk your facility, review your doors, docks, gates, and operators, and identify which openings should be monitored and at what level.
- Design & Proposal. We develop a monitoring strategy that may include remote connectivity, video coverage, and integration with your PM schedule.
- Installation & Setup. Our technicians install any required hardware and confirm that monitored devices are communicating properly.
- Active Monitoring. We begin capturing data and/or visual insight, watching for issues that may require attention.
- Proactive Service. When something needs to be addressed, we coordinate with your team to schedule service, often before there is a disruption to your operation.
Ready to Add Monitoring to Your Doors & Docks?
If you’re ready to move from reactive repairs to a more proactive approach, our team is here to help. We’ll tailor a monitoring program to your facility, your equipment, and your budget — starting with the doors, docks, and entry systems that matter most.
Or call us at 574-444-4000 to speak with a member of the Arcem Entry Systems team.